Privacy Policy

Effective Date: July 14, 2025

At Synthify HR Solutions, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website ( www.synthify.ae) or engage with our recruitment and consultancy services. By using our website, you consent to the practices described below.

1. Who We Are

Synthify HR Solutions is a recruitment consultancy based in the UAE, specializing in talent acquisition, staffing, and HR advisory services. We act as both a data controller and a data processor depending on the nature of our interaction with you.

Contact Details:
📧 Email: contact@synthify.ae | 📞 Phone: +971 50 215 6608

Core Privacy Principles

We follow these fundamental privacy principles:

We collect and process your personal data lawfully, fairly, and transparently.
We only gather data that is relevant and necessary for our recruitment and HR consulting services.
We are committed to accuracy and ensuring your data remains up-to-date.
We retain your personal data only as long as needed for legitimate business or legal purposes.
We apply appropriate technical and organizational measures to secure your data.

We comply with applicable data protection laws, including UAE regulations and, where applicable, the GDPR.

What Information We Collect

We may collect and process the following types of personal data:

1. Contact & Identity Information

Name, email address, phone number
Nationality and current location
LinkedIn profile or CV content
Address (if applicable)

2. Professional & Employment Details

Work history, education, certifications
Skills, interests, availability, and salary expectations
Reference and assessment data

3. Technical & Usage Data

IP address and device identifiers
Website usage and interaction data
Cookies and analytics data (see our [Cookie Policy])

4. Communication & Support

Emails, chat records, or messages from inquiries or interactions
Call recordings (with consent) for training or compliance

How We Use Your Data

Purpose	Data Processed	Lawful Basis
To connect you with job opportunities	CV, contact, employment info	Legitimate interest; Contract
To manage client recruitment needs	Client contact and company info	Contract; Legitimate interest
To provide personalized services	Professional preferences	Consent; Legitimate interest
To improve our services	Usage and feedback data	Legitimate interest
To communicate with you	Name, contact, communication history	Legitimate interest; Consent
To comply with legal obligations	ID, financial records, etc.	Legal obligation

Lawful Bases We Rely On

We rely on the following legal grounds under data protection laws:

Consent: For marketing, newsletters, or specific candidate uses
Contract: To fulfill agreements with clients and candidates
Legitimate Interest: To operate, enhance, and secure our services

Legal Obligation: To comply with UAE labor laws, AML, and other regulations

Your Rights Over Your Data

Depending on applicable law, you may have the following rights:

Access – You can request copies of your data.
Correction – You can ask us to fix incorrect or incomplete data.
Erasure – You may request that we delete your data.
Restriction – You can ask us to limit processing under certain conditions.
Objection – You may object to processing based on our legitimate interest.
Portability – You may request to transfer your data to another provider.
Withdraw Consent – You can withdraw consent at any time.

To exercise your rights, contact us at privacy@synthify.ae. We aim to respond within 30 days.

Children's Data

Synthify does not knowingly collect or process personal data from children under 18 years old. Our services are designed for adult professionals and business clients.

Data Sharing

We may share your data with:

Employers seeking candidates
Trusted third-party service providers (e.g. ATS platforms, cloud storage, analytics)
Legal or regulatory authorities when required
External consultants assisting in talent assessment or strategy

All vendors and partners are required to maintain data confidentiality and only process data under our instructions.

International Data Transfers

As we operate across borders, your data may be processed outside the UAE. Where this occurs, we ensure safeguards such as Standard Contractual Clauses (SCCs) or equivalent measures are in place.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes it was collected for, or as required by applicable law.

Candidate data: typically retained for up to 24 months from the last interaction.
Client records: typically retained for 5–7 years to comply with legal obligations.
Communications and support logs: retained for 12–24 months for quality and accountability.

You may request deletion earlier unless retention is required by law.

Marketing & Communications

We may send occasional updates or service-related messages. You can opt out of marketing emails by clicking the unsubscribe link in any message or by contacting us.

For digital advertising (e.g., Meta, Google), we may use hashed data for audience targeting. These platforms do not receive plain personal information.

Cookies and Tracking Technologies

We use cookies and analytics tools to understand how you use our website and to improve your experience. You can manage your preferences in your browser settings. See our full [Cookie Policy] for details.

Data Security

We implement strong security practices, including:

Data encryption and secure servers
Access control and multi-factor authentication
Regular audits and compliance assessments

Despite our efforts, no method of transmission over the Internet is 100% secure, so we encourage responsible sharing of information.

How to Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:

Synthify HR Solutions
📧 Email: privacy@synthify.ae | 📞 Phone: +971 50 215 6608 | 🌐 Website: www.synthify.ae